Privacy Policy

Privacy Policy

Introduction

At https://instant-water-heater.freshreport.net (henceforth referred to as “Instant Water Heater,” “we,” or “the Company”), we are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and management of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our site. These entities have their own privacy policies governing user data collection and processing.

Processing Activities

This Privacy Policy guides your interactions when:

  • You use our applications or services as an authorized user.
  • You visit any of our websites linked to this policy.
  • You receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a variety of personal information to enhance your experience and improve our services:

  • Account Information: Details associated with your registration, including usernames, email addresses, and password hashes.
  • Payment Information: Data needed for processing transactions, such as credit card numbers, billing addresses, and payment history.
  • Financial Information: This may include bank account details or investment portfolios, collected for financial services or transactions.
  • Purchase Information: Records of products purchased through our platform, including order history and transaction IDs.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, or advertising IDs.
  • Location Data: Geolocation information provided by your browser or device settings.
  • Feedback: Your comments, reviews, and responses to surveys or feedback forms.
  • Social Media Information: Details obtained through social media integrations, including profile pictures and post interactions.
  • Product Information: Data about products you view, search for, or purchase on our site.

We collect this data through various methods: user input forms, browsing activities, automated tracking technologies (like cookies), and information provided by third parties.

Cookies

Instant Water Heater uses cookies to enhance your experience and provide insights into how our website is used. Cookies are small text files stored on your device that serve different purposes:

  • Strictly Necessary: These ensure basic functions, like remembering your login details or keeping the page content you’ve requested.
  • Preference: Customizing your settings and preferences to personalize your experience.
  • Analytics: Tracking website usage statistics to improve our services and understand user behavior.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or upon request, we delete or anonymize the data, ensuring it is no longer identifiable to individuals.

Security Measures

The Company employs robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit.
  • Secure third-party processors who adhere to strict privacy standards.
  • Regular security audits and updates to our systems and procedures.

Children’s Privacy

Instant Water Heater does not knowingly collect personal information from children under the age of 18. If you are a parent or guardian concerned about your child’s data, please contact us using the details provided below.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  • Access to your data and its processing details.
  • Request rectification if your information is inaccurate or incomplete.
  • Erasure (right to be forgotten) under specific circumstances.
  • Restriction on the processing of your data in certain situations.
  • Right to data portability, allowing you to transfer your data to another controller.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination for exercising your data protection rights.

To exercise these rights or seek further information, please contact our Data Privacy Team at:

Changes to Policy

Instant Water Heater reserves the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for changes.

Contact Information

For any questions regarding privacy, data protection, or to exercise your rights, please reach out to us: